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Toimisto- ja asiakaspalvelu - Office Administration and Customer Service
Our client European Chemicals Agency (ECHA) is looking for an ADMINISTRATIVE SUPPORT for a fixed term employment relationship. The position is starting 02/09/2019 and will continue until 31/12/2019. The work environment is very international and youthful and the office is located in Helsinki city center.
The jobholder responds to questions of general nature about the ECHA’s activities, operates the switchboard and is responsible for the registration and dispatch of questions and information submitted to the Agency.
- Successful completion of post-secondary level education attested by a diploma
- Practical experience of working in a EU-institution, experience with administrative procedures
- Registration of questions and information
o Registration and dispatch of questions and information to ECHA to the appropriate entry points at ECHA in accordance with ECHA’s internal policies and procedures as well as ‘Code of good administrative behaviour for the staff of ECHA in their relation with the public’
- Respond to general enquiries
o Responding to general enquiries about ECHA’s activities, e.g. speaking requests, questions related to IPR, questions in the scope of the national REACH, CLP and BPR helpdesks.
- Operate the switchboard
o Operating the switchboard of the European Chemicals Agency on a daily basis and ensure together with the other colleagues at the ECHA Information Desk that ECHA’s opening hours are covered (09:00-18:00): responding to incoming phone calls, transferring calls to the appropriate service, ensuring that the telephone answering machine is operational outside ECHA’s opening hours and during ECHA’s public holidays
- Function as back-up for colleagues
o Back-up the other colleagues at the ECHA Information Desk as necessary
Before appointment, successful applicants will be asked to produce an official document indicating that they do not have a criminal record.
We offer you an interesting, multicultural working environment and a chance to develop you skills.
Apply for this job with your registered EUROPASS CV by clicking "Hae/Apply" on Manpower's website www.manpower.fi.